Site policies

Shipping and Returns

All products sold on HDSAVINGS are digital coupon services.


Instant Digital Delivery


All coupons are delivered electronically by email immediately after purchase.
Customers can access their coupon on any device (email, phone, or computer).


If You Did Not Receive Your Coupon


If you do not receive your coupon due to technical issues (for example: email filtering, inbox issues, or device problems), please contact our support team and we will resend the coupon electronically.

Contact: [email protected]


Delivery Time

• Typical delivery time: Instant


• Resend (if needed): within the same business day


Shipping Cost


There are no shipping fees, as all products are delivered digitally.

 

Returns Policy

Return Window

Customers may request a return, replacement, or refund within 7 days from the date of purchase for all coupons, as long as it was not used.


Eligible Returns

A return or replacement may be requested if:

  • The coupon did not work for eligible items

  • The wrong coupon was provided

  • The coupon was defective or inaccessible

  • The coupon was unused and the customer wishes to return it

Coupons must be new and unused to qualify for a return.

Return Method & Cost

Returns are handled by email only.
There is no cost for submitting a return request or receiving a replacement.

If a replacement coupon is issued, it will be provided at no additional charge.

Refund Processing Time

Once a return request is approved, refunds are processed within up to 10 business days.
Refunds are issued to the original payment method.

Non-Eligible Returns

A return or refund will not be granted if:

  • The coupon was successfully used

  • The coupon was applied to excluded or incompatible items

  • The terms of use of the coupon were not followed

  • The customer is attempting multiple refunds for previously used coupons

How to Request a Return

To request a return or report an issue with your coupon, please contact our support team:

[email protected]

 

Please include your order number and a brief description of the issue so we can assist you promptly.


Refund Policy

At HDSAVINGS, customer satisfaction is our priority. Refunds are available for eligible orders under the following conditions:

 

Refund Eligibility

A refund may be issued if:

  • The coupon did not work for eligible items

  • The wrong coupon was provided

  • The coupon was defective or inaccessible

  • The coupon is unused and the customer wishes to return it

  • The refund request is submitted within 7 days of the original purchase

Coupons must be unused to qualify for a refund.

 

Refund Method

All refunds are processed back to the original payment method used during checkout.

 

Refund Processing Time

Approved refunds are issued within up to 10 business days from the date the request is confirmed by our support team.

 

Non-Refundable Situations

A refund cannot be issued if:

  • The coupon was successfully used

  • The coupon was applied and used to excluded or non-eligible products

  • Multiple refunds are requested for previously used coupons

How to Request a Refund

 

To request a refund, contact our support team at:

[email protected] 

 

Include your order number and a brief explanation so we can assist quickly.

 

You can also fill out the form in the contact us page.

 

Terms of Purchase

 

By purchasing from HDSAVINGS, you agree to the following terms governing the use, delivery, and refund eligibility of our coupon services.

1. Nature of the Product

 

All items sold on HDSAVINGS are coupon services.
Each purchase grants the customer access to a unique coupon that can be used on eligible retailer websites according to their terms of use.

2. Delivery of Coupons

 

Coupons are provided immediately after purchase through electronic delivery.

If the customer is unable to receive or access the coupon electronically (email/phone/device issues),
the coupon will be resent electronically by our support team.

There are no shipping fees, as delivery is fully digital.

3. Proper Use of Coupons

 

Customers are responsible for:

  • Ensuring the coupon is used on eligible items

  • Reviewing the retailer’s usage rules, exclusions, and limitations

  • Entering the coupon accurately during checkout

HDSAVINGS is not responsible for misuse, misunderstanding of eligibility, or retailer-side restrictions.

4. Coupon Validity

 
  • Coupons must remain unused to qualify for a return or refund.

  • Once a coupon has been redeemed successfully, it is considered fully used and cannot be refunded or replaced

5. Support & Contact

 

For any issue related to your purchase (delivery, access, returns, or technical problems), contact us at:

[email protected] 

 

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