Site policies

Shipping and Returns

Shipping Information

All products sold on HDSAVINGS are coupon services.

Instant Delivery (Default Method)

All coupons are provided immediately after purchase.
Customers receive their coupon right away and can view it through their email, phone, or any device they use.

If instant digital access is not possible

If, for any reason, the customer is unable to receive or access the coupon
(for example: issues with email, phone, device, spam filters, or any technical limitation),
the coupon will be sent to them by mail, in accordance with Google Merchant Center policies.

This mail option is used only when the customer cannot receive or access the coupon immediately, as required by Merchant Center rules.

 

If a physical mail delivery is required, it will be shipped from:

📍 801 NE 167th St, North Miami Beach, FL 33162, United States

This address is used only when the customer cannot receive the coupon electronically, in accordance with Merchant Center policy.

 

Delivery Time

  • Typical delivery: Instant

  • Backup delivery (if needed): Sent by mail within 1–2 business days

Processing Time

  • Handling time: 0 business days

Shipping Cost

  • Free shipping on all orders

Contact for Delivery Issues

If you were not able to receive or access your coupon instantly, we will resend it or send it by mail:
 [email protected]
 [email protected]

 

 

Returns Policy

Return Window

Customers may request a return, replacement, or refund within 7 days from the date of purchase for a defective or non defective coupons!

As long as it was not used.

Eligible Returns

A return or replacement may be requested if:

  • The coupon did not work for eligible items

  • The wrong coupon was provided

  • The coupon was defective or inaccessible

  • The coupon was unused and the customer wishes to return it

Coupons must be new and unused to qualify for a return.

Return Method & Cost

Returns are handled by email only.
There is no cost for submitting a return request or receiving a replacement.

If a replacement coupon is issued, it will be provided at no additional charge.

Refund Processing Time

Once a return request is approved, refunds are processed within up to 10 business days.
Refunds are issued to the original payment method.

Non-Eligible Returns

A return or refund will not be granted if:

  • The coupon was successfully used

  • The coupon was applied to excluded or incompatible items

  • The terms of use of the coupon were not followed

  • The customer is attempting multiple refunds for previously used coupons

How to Request a Return

To request a return or report an issue with your coupon, please contact our support team:

 [email protected]
 [email protected]

Please include your order number and a brief description of the issue so we can assist you promptly.

 


Refund Policy

At HDSAVINGS, customer satisfaction is our priority. Refunds are available for eligible orders under the following conditions:

Refund Eligibility

A refund may be issued if:

  • The coupon did not work for eligible items

  • The wrong coupon was provided

  • The coupon was defective or inaccessible

  • The coupon is unused and the customer wishes to return it

  • The refund request is submitted within 7 days of the original purchase

Coupons must be unused to qualify for a refund.

Refund Method

All refunds are processed back to the original payment method used during checkout.

Refund Processing Time

Approved refunds are issued within up to 10 business days from the date the request is confirmed by our support team.

Non-Refundable Situations

A refund cannot be issued if:

  • The coupon was successfully used

  • The coupon was applied to excluded or non-eligible products

  • The customer did not follow the coupon usage instructions

  • Multiple refunds are requested for previously used coupons

How to Request a Refund

To request a refund, contact our support team at:
[email protected]
[email protected]

Include your order number and a brief explanation so we can assist quickly.

Terms of Purchase

By purchasing from HDSAVINGS, you agree to the following terms governing the use, delivery, and refund eligibility of our coupon services.

1. Nature of the Product

All items sold on HDSAVINGS are coupon services.
Each purchase grants the customer access to a unique coupon that can be used on eligible retailer websites according to their terms of use.

2. Delivery of Coupons

  • Coupons are provided immediately after purchase through electronic delivery.

  • If the customer is unable to receive or access the coupon electronically (email/phone/device issues), the coupon will be sent manually by our support team, and if required, mailed as a backup method.

  • There are no shipping fees, as delivery is primarily digital.

3. Proper Use of Coupons

Customers are responsible for:

  • Ensuring the coupon is used on eligible items

  • Reviewing the retailer’s usage rules, exclusions, and limitations

  • Entering the coupon accurately during checkout

HDSAVINGS is not responsible for misuse, misunderstanding of eligibility, or retailer-side restrictions.

4. Coupon Validity

  • Coupons must remain unused to qualify for a return or refund.

  • Once a coupon has been redeemed successfully, it is considered fully used and cannot be refunded or replaced.

5. Return & Refund Eligibility

Returns, replacements, or refunds may be requested within 7 days from the purchase date, provided:

  • The coupon did not work for eligible items

  • The wrong coupon was received

  • The coupon was defective or inaccessible

  • The coupon is unused

Refunds are processed to the original payment method within up to 10 business days after approval.

6. Limitations

Refunds will not be granted if:

  • The coupon was used successfully

  • The coupon was applied to excluded or non-eligible items

  • The customer did not follow retailer usage instructions

  • Multiple refund requests are made for previously used coupons

7. Support & Contact

For any issue related to your purchase (delivery, access, returns, or technical problems), contact us at:

[email protected]
[email protected]

 

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